FAQs

This page is under continual development – if you have a question, use the Contact Us form, thanks!

Caves

How do I get a list of caves in my area?

The best way to find caves in your area is to become a member of the grotto. Members get access to trips, the member directory, back issues of our newsletter, and the gated Caves of Wyoming and Caves of Montana references. As a rule, cave locations are not published publicly – that’s how we help protect them.

I found a cave entrance – who do I tell?

Please contact us. New entrances and survey leads are tracked by our survey coordinators and, where appropriate, added to the state cave file. We keep locations confidential.

Cooperation

I represent a business, group, or agency. How do we develop a cooperative relationship?

Use the Contact Us form and tell us what you have in mind. We have ongoing relationships with equipment manufacturers, private landowners, and federal and state agencies including the USFS, BLM, and NPS. See our USFS & NRMG Agreement for one example.

Membership

How do I become a member?

Visit the Membership Levels page and sign up. Annual dues are $12 per household. You’ll create a username and password during checkout and your membership starts immediately.

How do I pay without a PayPal account?

At checkout, choose the credit / debit card option – you don’t need a PayPal account. Just enter your card details directly.

Can I pay by check instead?

Yes – use our Contact Us form to let our treasurer know and he’ll send you the mailing address. When you send the check, please write your email address on the check or include it on a slip of paper in the envelope. That’s how we match your payment to your account so we can email you your login and membership card.

How do I pay with a company card, or when my billing and shipping addresses are different?

Enter the billing address that matches the credit card on the payment screen. Your member profile (name, address, contact info) is stored separately from payment info, so they don’t need to match.

How do I renew my membership?

Most memberships renew automatically each year through the payment method on file. You can review your renewal date, change your payment method, or cancel auto-renewal from your Membership Account page. If your card expires or a renewal fails, we’ll email you so you can update it.

Where is my membership card?

Active members can view and print their digital card any time at nrmg.org/membership-card.

How do I change my email address or contact info?

Log in and visit your Profile page – you can update your email, address, phone, emergency contact, and directory preferences yourself. If you’re locked out of the account the old email is on, contact us and an administrator can update it for you.

How do I opt in or out of the Member Directory?

On your Profile page there’s a “Hide from Member Directory” toggle and per-field visibility controls. New members are hidden by default; flip the toggle when you’re ready to appear in the directory.

News, Trip Reports & Newsletter

How do I get email notifications about new posts and comments?

Members can subscribe to comment notifications on any post or page that allows comments – see Comment notifications for how it works. For a roundup of grotto news in your inbox, sign up at Newsletter Signup.

How do I submit a trip report, bat observation, or grotto announcement?

Members can file any of these from the Members menu: Submit a Trip Report, Submit a Bat Observation, or Submit a Grotto Announcement. An admin reviews and publishes.

Login Trouble

I can’t log in even though my password is right.

Most of the time this is a stale browser cookie or cache. Clear your cookies for nrmg.org, or try an incognito / private window. If that doesn’t do it, reset your password via the Lost Password page, or contact us and we’ll sort it out.

I got locked out after too many login attempts.

The site’s firewall temporarily blocks an IP address after repeated failed logins. The block usually clears on its own within a few hours. If you need access sooner, contact us with the IP address shown on the lockout page and we’ll whitelist you.

Have a question that isn’t answered here? Contact Us.

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Ann Brooks
Ann Brooks
January 30, 2015 2:52 pm

Is there a way to look at trip reports from the past? Both to learn from another person’s trip and to see if we remembered to submit a trip report when we said we would….?

Daryl
Daryl
February 3, 2015 8:20 pm

How do I add other household members to the membership database/website?

Answer: Simply use the Contact Us with this additional information: desired username (“montanacaver” etc), Names, email, and phone number of your housemates. We will manually add accounts for them. All household members hold voting rights at the Annual Grotto Meeting.) (we hope to update this process soon)

Larry Harman
Larry Harman
October 27, 2016 7:17 pm

did a little cave exploring 50 years ago with my room mate Joe Loos and I think Bill Vincent Did a cave out of White Sulpher Springs and one north of lander Wyoming. it was a lot of fun Life got in the way and have not been back since.