FAQs

This page is under continual development – if you have a question, use the “Comments” box below, thanks!

Caves

How do I obtain a list of caves in my area?

The best way to find caves in your area is by becoming a member of the grotto. As a member, you will have access to caving trips, meetings, and our member forums where you can introduce yourself and meet other cavers in your area. As a rule, cave locations are not published in order to help protect the cave.

Cooperation

I represent a business, group or agency. How do we develop a cooperative relationship?

Use the Contact Us form and give us the details. We have cooperative relationships with equipment manufacturers, land owners, and government agencies.

Membership

How do I become a member?

Click the PayPal button on our homepage. Dues are $12/year/household.

How do I pay without a PayPal account?

Click on the PayPal button, click on “No Pay Pal account? Pay with your credit or debit card” 

How do I pay with a company credit card or when the “Ship To” and “Bill To” addresses are different?

Using the PayPal interface, use the Billing address associated with the credit card. Member profile information is independent of payment information.

How do I change my email address?

Simply email us and let us know. Your email is tied to your electronic payment, but may be changed by any administrator. Use the Contact Us form.

How do I change my username?

Your username cannot be changed once it has been created. Feel free to login with your email address if you forget your username.

Avatars

“How do I upload an avatar picture like CaveTrolls or Karstonauts?”

Go to your profile page and upload your own profile picture. Easy-peasy!

Website/Technical

“How do I subscribe to the forums?

In the forums, you can subscribe to specific topics to receive notifications that the topic has been updated.

“I can’t log in, even though it accepts my password. What’s wrong?”

Clean out your browser’s cache – this usually does the trick. If not, consider easing your security restrictions.
Use Google to figure out how to clear your particular browser. Typically, it is found with “Clear All History” functions.

“I’ve been getting this message when I try to log in the past few days:
503: Service Temporarily Unavailable Too many IP addresses accessing one secure area! Please contact Support if you need assistance.”

If you attempt to login to from too many IP addresses (computers, smart phones, tablets) in a short period of time, security features of the software will lock you out. This feature is to prevent members from sharing their password, however, as one member found out, it can happen when you travel, etc. Send us an email and we’ll reset your account!

“I’m using Internet Explorer version x and the website isn’t rendering properly. What’s wrong?”

Our website does not support Internet Explorer (ostensibly the worst browser on the market). We suggest using Google’s Chrome, Apple’s Safari, or Mozilla’s Firefox for the best user experience.

More FAQs coming soon!

Have a question? Contact Us!

4
Comments

avatar
Ann Brooks
Ann Brooks

Is there a way to look at trip reports from the past? Both to learn from another person’s trip and to see if we remembered to submit a trip report when we said we would….?

Daryl
Daryl

How do I add other household members to the membership database/website?

Answer: Simply use the Contact Us with this additional information: desired username (“montanacaver” etc), Names, email, and phone number of your housemates. We will manually add accounts for them. All household members hold voting rights at the Annual Grotto Meeting.) (we hope to update this process soon)

Larry Harman
Larry Harman

did a little cave exploring 50 years ago with my room mate Joe Loos and I think Bill Vincent Did a cave out of White Sulpher Springs and one north of lander Wyoming. it was a lot of fun Life got in the way and have not been back since.